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Information for the community

The Check in TAS app automatically and securely stores your contact details with the Department of Health when you visit many Tasmanian premises and events.

Information for the community

Last Updated: 01 Sep 2021 12:03pm

Tasmanians and visitors are required to use the Check in TAS app when they visit a range of business, organisations and events. This will help to keep ourselves, our loved ones and our community safe.

If you do not have a smartphone or are unable to use one, others in your group can check in for you on their device or staff at the premises will be able to record your contact information on their device or with pen and paper.

The free Check in TAS app is available for download from the Google Play Store and Apple App Store.

Download on the App Store (apple)
Download on the App Store (apple)
Download on the App Store (apple)
Download on the App Store (apple)

Download the free Check in TAS app

Get it on Google Play Download on the App Store (apple)

Each time you sign into these locations with Check in TAS, your details will be stored securely with the Tasmanian Department of Health for 28 days before being deleted.

Your details will only be accessed by Public Health if contact tracing is needed due to a confirmed case of COVID-19 in the community.

Having a strong Public Health contact tracing app like Check in TAS means when someone is confirmed as having COVID-19, we can rapidly access high-quality data about places that a person attended while they were infectious.

When contact tracing is underway in response to a COVID-19 case, there is not a moment to lose. Every minute counts. Public Health needs reliable information fast and in a consistent format that’s easy to use, so they can identify close contacts to help contain spread of the disease.

FAQs



The Tasmanian Government now requires use of the free Check in TAS app to collect contact information about everyone who visits a relevant location. This is done by using the Check in TAS app to scan a unique QR code when you enter a premises or event. A QR code is like a barcode that can be read by a smartphone camera.

After you download the free Check in TAS app, you only need to enter your contact details into the app once. Each time you use the app to scan the QR code displayed at a particular location, that information is automatically sent to Tasmania’s Department of Health for contact tracing purposes only.

A QR code is like a barcode that can be read by a smartphone camera.

When you open the Check in TAS app and scan a Check in TAS QR code, your contact details will be securely stored by the Tasmanian Department of Health for 28 days before being deleted, and not accessed unless required for contact tracing.

Under the Public Health Act, everyone aged 16 years and over must use the Check in TAS app when entering many Tasmanian business premises, venues, community facilities and events. This means you only need one contact tracing app on your phone that you can use right around Tasmania. Check in TAS will help to keep ourselves, our loved ones and our community safe and keep Tasmania open for business

The information recorded through Check in TAS is automatically stored in the right format within the Department of Health for rapid response contact tracing, if required, and automatically deleted after 28 days.

If you do not have a smartphone, or are unable to use the Check in TAS app, others in your group can check in for you on their device, or staff at the premises will be able to record your contact information on their device, or manually with pen and paper. Exceptions apply, including buses and ferries where alternative check in systems are not available. If you do not comply with this Direction, penalties may apply.

The free, easy to use Check in TAS app is ready for download from the Google Play Store and Apple App Store.

When you open the Check in TAS app and scan a Check in TAS QR code, your contact details will be securely stored by the Tasmanian Department of Health for 28 days before being deleted, and not accessed unless required for contact tracing.

For more information visit Check in TAS privacy policy.

If you do not have a smartphone or are unable to use one, others in your group can check in for you using the app on their device, or staff at the premises will be able to check you in – either through a device provided by the premises or by recording your details with pen and paper. Any details that are not entered into the app must be retained for contact tracing purposes by the owner or operator of the premises for 28 days.

Exceptions apply, including buses and ferries where alternative check in systems are not available.

Yes.  You need to be protected in exactly the same way as every other member of the Tasmanian public. By checking in where you work, you can be quickly identified in the event of a case of COVID-19 in the community. Workers are only required to check into their workplace once per day.

For contact tracing purposes in the event of COVID-19 in Tasmania, it is sufficient for the contact tracers to know that a person was at a location, and what time they arrived. This information is then supplemented by other contact tracing methods, e.g. interviews. As such, check out is not currently required.

Resources for the community including a Digital Ready for Daily Life guide and videos that step you through how to set up and use Check in TAS are available at Check in TAS Resources.

All patrons need to use the Check in TAS app on entry, regardless of how long they will be at a premises. With more infectious strains of the virus occurring in Australia, it is important that everyone checks in.

A larger number of locations are now required to use Check in TAS – see the updated list of businesses and organisations. If you are on the list of locations required to use the Check in TAS app, then your staff must also check in at your business once per day.

Passengers over 16 years, need to check in once they have boarded a bus.

If you do not have a smartphone, and you are not travelling with someone who can check you in as a guest, then you are not required to provide your contact details. In the interest of making sure the bus (or ferry) continues to run smoothly, an alternative check in method (such as manually on paper), is not required.

When possible, take a note of the service you travelled on and ensure payment methods such as your Metro Greencard are registered so you can check the details later if needed.

The requirement to use the Check in TAS app does not apply to dedicated school bus services and also does not apply to school students on public transport on a school day.

This means that school students who are 16 years or older are not required to check in on a bus or ferry that they catch to go to or from their school.

Yes, passengers over 16 years need to check in if the ferry terminal is enclosed (for example, Brooke Street Pier), as well as once they have boarded the ferry.

If you do not have a smartphone to check in at an enclosed ferry terminal, an alternative method of check in will be provided at the ferry terminal, i.e. a pen and paper.

Whilst on the ferry, you must also check in. If you do not have a smartphone when you are on the ferry, you may get a friend who you are travelling with to check you in, otherwise you are not required to check in.

If you are a school student (regardless of age) on the ferry on a school day (regardless of route), you do not need to check in.

If you are catching a vehicular ferry and remain in your vehicle for the entire journey, you do not need to check in. If you leave your vehicle at any stage during the crossing (e.g. to use toilets on board or walk on the deck), you must check in.

Every airport that has an enclosed terminal in Tasmania requires you to check in. If you are airline staff, an airport worker, a traveller who is boarding a plane, or a visitor to the airport you must check in for contact tracing purposes.

If you do not have a smartphone, an alternative method of check in will be provided at the airport terminal, i.e. a pen and paper.

NOTE: Travellers disembarking off the plane will not be required to check in once they arrive at the airport.