Emergency relief support

Last Updated: 04 Jul 2022 10:23am

Emergency relief services are delivered by community organisations, providing immediate financial and other support to people in financial crisis.

The type of assistance offered by each organisation varies, however may include one-off assistance such as:

  • food, transport or chemist vouchers
  • part-payment of utility account/s
  • food parcels or clothing
  • budgeting assistance
  • referrals to other services that help to address underlying causes of financial crisis.

See also:

Australian Red Cross

Australian Red Cross provides emergency relief and casework to refugees, people seeking asylum, people in immigration detention and other people who are vulnerable as a result of migration. For information about COVID-19 Emergency Financial Assistance, visit the website.

CatholicCare Victoria Tasmania

CatholicCare provides emergency relief across Tasmania for anyone who is experiencing financial hardship for any reason. CatholicCare can assist with food/fuel vouchers, bill payments and other assistance.

To find out more, visit the website or call 1800 819 447.

Disability support

National Disability Services Tasmania supports those with disability to face the additional challenges caused by COVID-19.

Family Violence Rapid Rehousing Program

Family Violence Rapid Rehousing quickly helps vulnerable households experiencing family violence into safe and affordable homes.

This initiative supports the expansion of the Rapid Rehousing Program, which provides supported housing options for families affected by family violence allowing them to access safe and affordable rental homes. Perpetrators can also access the program to enable victims/survivors to remain in their own home when it is safe to do so.

Read more on the Communities Tasmania website or contact Housing Connect on 1800 800 588.

Family Violence Flexible Support Packages

Flexible Support Packages provide a holistic response to people experiencing family violence by assisting them to access supports when leaving an abusive relationship and are administered by the Stay at Home Coordination Unit.

In combination with the Keeping Women Safe in their Homes program (which funds property security upgrades like security screen doors and sensor lights), Flexible Support Packages of up to $3,000 are available to purchase basic items like food, clothing, and some bills (utilities, phone), medical or pharmaceutical costs not covered by Medicare or the Pharmaceutical Benefits Scheme, relocation costs, furnishings and whitegoods to support stability and safety at home.

Applications need to be prepared by service providers working with the victim. The service provider must undertake a family violence risk assessment and develop a safety plan with the victim.

Read more on the Safe At Home website.

Helping Hand Association

The Helping Hand provides emergency relief for the Longford area and surrounds.

The organisation provides food parcels, food vouchers and other aid.

To find out more, visit the website or call (03) 6391 2498.

Hobart City Mission Incorporated

Hobart city mission helps clients in Southern Tasmania with providing food packs, food vouchers, personal hygiene packs, clothing and furniture. They also assist clients in the payment and management of electricity, gas or phone bills.

To find out more, visit the website or call (03) 6215 4200.

Launceston Benevolent Society

The Launceston Benevolent Society provides support services for families and individuals in Launceston and surrounding areas. Services include food support, bill and expense support, clothes and other products and support.

To find out more, visit the website or call (03) 6344 4213.

Launceston City Mission Inc.

Emergency Relief assistance can help families and individuals living in Launceston and the North West who are experiencing financial hardship and are unable to meet basic living costs. The organisation can help with basic food packages, advocacy with electricity and Telstra bills, emergency fuel or transport needs. They can also help with referrals to other services as required. In some circumstances, Launceston City Mission may also be able to help clients gain access to medical advice, purchase medications or provide vouchers to purchase furniture, household goods and clothing.

To find out more, visit the website or call (03) 6335 3000.

Local Government - Council Support Measures

Tasmanian Councils have a range of support measures and information to assist people in financial difficulty due to COVID-19. These may include flexible payment options, rates discounts, rates rebates, rate relief, grants and other hardship provisions. Read more on the Local Government Association of Tasmania’s COVID-19 webpage. Visit your council’s website for information and contacts. You can find a link to all councils’ websites on the Local Government Association of Tasmania website .

National Debt Helpline  

Financial counsellors provide free, independent and confidential advice to help you manage your debts or negotiate with creditors. Visit the National Debt Helpline website for step-by-step guides and useful information on how to deal with specific types of debts. Call 1800 007 007.

Rural Business Tasmania Inc.

The Rural Relief Fund supports farming families and their communities in their time of most need. Offering grants of up to $2,500, crisis relief is gifted to eligible families based on urgency and the level of support required. Family and animal welfare are a priority and grant funds can cover basic household goods including food, utility bills and the repair of damaged fences.

To find out more, visit the website.

Salvation Army (Tasmania) Property Trust

The Salvation Army Doorways Centres provide Emergency Relief and case management for clients across Tasmania. Assistance includes food parcels, clothing, vouchers, payment of utility and phone bills, rental assistance, referral and assessment and advocacy.

To find out more, visit the website or call (03) 6228 8400.

St Vincent de Paul Tasmania

St Vincent de Paul Society continues to provide Emergency Relief through its Regional Centres, providing food and payment of other essentials.

As part of this service, the Society also supports other services and community members that may require urgent assistance with clothing or household items. There may be limited stock at the moment, but all efforts will be made to assist those in need.

To find out more, visit the website or call your local St Vincent de Paul Regional Centre:

Uniting (Victoria and Tasmania) Limited

The Uniting Emergency Relief program supports individuals and families experiencing financial crisis across Tasmania. The organisation provides nutritious food, personal care items, transport assistance, social inclusion programs, financial support, advocacy and referrals.

To find out more, visit the website or call (03) 6234 1296.

Wyndarra Centre Incorporated

Wyndarra provides emergency relief in the Circular Head region. The organisation provides money, Woolworths vouchers, food parcels, cheques, electricity hardship payments, Telstra vouchers, NILS support and other support.

To find out more, visit the website or call (03) 6452 2722.

Youth, Family and Community Connections Incorporated

YFCC coordinates and delivers Emergency Relief in the NW and West coast region of Tasmania. The organisation offers assistance with food, transport, clothing, chemist vouchers, part payment of utilities and assistance with specialist needs (eg education and health costs).

To find out more, visit the website or call (03) 6423 6635.