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Free testing and treatment
COVID-19 testing and treatment provided by Tasmanian Government services is free fo people who do not have adequate travel or health insurance. This includes costs for ambulance transfers if it is suspected you have COVID-19 and you are taken to a Tasmanian public hospital for assessment. These arrangements ensure costs of services do not stop people from overseas with symptoms of COVID-19 seeking early medical advice.
Support for lost income and earnings
Pandemic Isolation Assistance Grants and Pandemic Leave Disaster Payments are available for Tasmanian residents, including temporary visa holders, who lose income or earnings because of impacts of COVID-19. This may be because you need to isolate for testing or because you have COVID-19, you are quarantining as a close contact, or you lose income or earnings when being vaccinated or experiencing side effects.
Emergency relief for temporary visa holders
Emergency relief providers help people in times of crisis.
The Tasmanian Government has funded the following organisations to provide this support to temporary visa holders.
Temporary visa holders can contact the below organisations for food, vouchers and other assistance.
CatholicCare Tasmania (Statewide)
- Phone: 03 6221 0999 and ask for temporary visa holder support.
- Language support: If you need an interpreter please phone 131 450 and say your language. Tell the interpreter your name and MRC Tas phone number.
- Visit: Level 2, 1a Anfield Street, Glenorchy between 9:00am – 5:00 pm.
- Email: firstname.lastname@example.org
- Phone: 6332 2211
- Visit: 95-99 Cameron Street, Launceston, and ask for temporary visa holder support
- Email (for food vouchers): email@example.com
General emergency relief
Temporary visa holders can also access general emergency relief from a range of other non-government organisations.
- The Tasmanian Government’s COVID-19 Rent Relief has no citizenship or permanent residency requirements.
- For housing and support needs. Call 1800 800 588 or visit the Housing Connect website.
Training and skills
- If you are on a State Sponsored Skilled Migration Visa, a Humanitarian Visa or a Provisional Partner Visa and lost your employment you may be eligible for the Rapid Response Skills Initiative (RRSI). For more information, including eligibility, visit the Skills Tasmania website.
- All persons who hold a visa that allows them to work in Tasmania are eligible for the Rapid Response Skills Matching Service. This service matches job ready workers with employers and businesses seeking employees.
Mental health and wellbeing
- Home isolation periods and/or the spread of COVID-19 can be stressful and may leave you feeling concerned. There are a range of support services available, including talking to a counsellor or other mental health professional.
See translated resources for more COVID related information.
Support for Temporary Visa Holders to return to their countries of citizenship
Information about Australia’s border rules and travel arrangements for temporary visa holders is available at Home Affairs.
If you need assistance to return to your country of citizenship, you can contact:
- your home country's embassy or High Commission in Australia
- the Department of Home Affairs’ Status Resolution Service
If you need information about your visa, extensions, travel and other matters, the Home Affairs COVID-19 and the Border and Staying in Australia webpages have detailed information for temporary visa holders.