Government service closures

Communities Tasmania

Division Service closure

Housing Tasmania Tenancy Services

Annual property inspections, general home visits, office appointments.

Telephone contact with tenants is the primary contact method wherever possible.

Tenants are being visited in their homes where there is no other reasonable option.

All community related closures for services and events can be found on the Communities Tasmania website.

Children and Youth Services

Child Safety Service

Tasmania’s Child Safety Service is an essential service which means anyone with a concern about the safety and wellbeing of a child and their family will still be able call the Strong Families Safe Kids Advice and Referral Line on 1800 000 123 to discuss their concerns. Children and young people can also contact the Advice and Referral Line to ask for help for themselves.

The Child Safety Service has adopted physical distancing measures which means our service has made some changes to the way we work, including replacing all non-essential face-to-face meetings and contact arrangements with phone or video links. This change will be in place until further notice.

All decisions to change the way we work are based on the latest public health advice.

All essential functions of the Child Safety Service will be delivered throughout the pandemic.

Out of Home Care

  • All travel overseas and non-essential interstate travel for children under the custody and guardianship of the Communities Tasmania is suspended.
  • Child Safety Officers will minimise non-essential face-to-face contact between children and their families.
  • All care households are strongly encouraged to implement specific hygiene and physical distancing measures such as limiting visitors to your household and providing children and young people with fact information to help them feel more informed.

More information including how to support children and young people during COVID-19 can be found on the Communities Tasmania website.

Disability and Community Services

Gamblers Help

Elder Abuse Helpline

Communities, Sport and Recreation

Updated information on community, sporting and championship events that are funded by Communities, Sport and Recreation can be accessed on the Communities Tasmania website.

Silverdome

Silverdome is available for use for bookings of up to 20 people from 11 June 2020. Conditions apply please read the Sports Booking and Facility Usage fact sheet.

For more information call 03 6344 9988 or admin@silverdome.com.au

Custodial Inspectorate

Division Service closure
Custodial Inspectorate

Our office at 86 Collins Street is closed to the public. We are continuing to work remotely.

You can contact us via email or by phone on 0436 022 864.

Education

Division Service closure

Libraries Tasmania sites, including Bruny Online and Berriedale Archives Repository

Libraries Tasmania is continuing its staged approach to easing COVID-19 restrictions.

A modified Click & Collect lending service is now available at all large libraries and will be extended to most sites by 12 June.

Additional limited services will be gradually phased in, in line with physical distancing guidelines and the State Government’s Roadmap to Recovery.

Members can continue to access an increased range of online resources. However, libraries will not be open for general browsing and visiting.

Details are available on the Libraries Tasmania website or by calling (03) 6165 5600.

Health

Division Service closure

Hospital visiting hours

As of Monday 1 June 2020, new measures are in place to enable restricted visits to patients in public hospitals.

Visiting hours are restricted to 2pm - 6pm daily.

Visitors are limited to a maximum of one per patient at any one time. However exceptions are in place for some hospital wards. See Public hospital patient visitation for more information.

Oral Health Services Tasmania

Emergency and urgent services

Due to the easing of the Coronavirus (COVID-19) restrictions, Oral Health Services Tasmania (OHST) are slowly expanding the range of services provided but will continue to operate at a reduced capacity.

All emergency and urgent dental services will be available for Tasmanian children under 18 years and adults with a current pensioner concession or health care card.If you think you need urgent care, please phone 1300 011 013.

If you have an appointment and are experiencing cold or flu-like symptoms, such as fever, cough, sore throat or shortness of breath, or have been told to self-isolate, you should not attend your appointment and call 1300 011 013.

Non-urgent services

While we are operating at a reduced capacity and prioritising cancelled appointments, some less urgent treatment needs will continue to be postponed.

We are keeping a record of everyone who has called and who has had their appointment postponed and will endeavour to contact you when we have the capacity to see more patients.

If your dental condition changes, please call us on 1300 011 013.

School dental programs

School dental programs, including the Fissure Sealant and Fluoride Varnish Program have been cancelled until further notice.

Further information

Phone: 1300 011 013
Email: OHST.Feedback@ths.tas.gov.au
Web: Oral Health Services Tasmania

Justice

Division Service closure

Supreme Court

No jury trials until at least 21 July. Judges will continue to deal with other cases.

Court business may be conducted by audio/videolink proceedings at the discretion of the relevant Judge.

Details are available on the Supreme Court of Tasmania website.

Magistrates Court

Measures are being implemented to minimise the number of people attending the court buildings.

Physical attendance at court is not generally required, provided persons can be contacted by telephone. Applications and documents are to be lodged via email wherever possible.

Many Criminal and General Division matters will be adjourned until after 1 July. The Court will continue to hear other criminal and general matters by audio or audio visual link, unless a magistrate directs otherwise. These include bail applications, urgent family violence and restraint order applications, child protection applications, and mental health diversion list proceedings.

The Youth Justice Division will continue to operate by audio or audio visual link, unless a magistrate directs otherwise.

All non-urgent Civil Division matters will be adjourned to a date to be fixed. Urgent civil matters will be heard by audio or audio visual link.

Details are available on the Magistrates Court of Tasmania website.

Tasmania Prison Service

All personal visits across the Tasmania Prison Service have been temporarily suspended. Essential professional visits such as legal practitioners on official business will continue at this time.

All persons intending to enter a Tasmania Prison Service facility will be required to participate in an automatic non-contact temperature scan.  Any person with a high temperature will not be permitted to enter without a certificate of health from a medical practitioner.

More information on the Department of Justice website.

Community Service Scheme

The Community Service Scheme is currently not operating. All stakeholders will be advised as soon as the scheme recommences.

Births, Deaths and Marriages

Births, Deaths and Marriages has suspended customer appointments at 30 Gordons Hill Road, Rosny Park.

Certificate applications can be lodged online.

The following applications should be lodged by mail:

  • Change of name registrations
  • Gender registrations
  • Relationship registrations

For more details visit the Department of Justice website.

Legal Aid Commission

Face to face appointments are by prior arrangement only. For assistance, call the hotline on 1300 366 611.

Consumer, Building and Occupational Services

New applications and renewals can now be completed online statewide. More information is available on the CBOS website.

Office of the Ombudsman and Health Complaints Commissioner

Division Service closure

Ombudsman Tasmania

Health Complaints Commissioner

Energy Ombudsman

Official Visitor Programs

Our office at 86 Collins Street in Hobart is closed to members of the public.

We continue to work remotely and ask that you contact us via email or by phone on 1800 001 170. You will be asked to leave a message and we will call you back.

More information about making a complaint or contacting staff can be found on our websites:

Premier and Cabinet

Division Service closure

Tasmanian Training Consortium

TTC has temporarily suspend its calendar courses, at this stage until 30 June 2020. More information is available on the TTC website.

Service Tasmania

The Oatlands Service Centre will reopen from Tuesday, 9 June 2020. The nearest alternative service centres are Campbell Town and Bridgewater. Please check the shop listings for centre availability and opening hours. For more information call the Government Contact Centre on 1300 13 55 13.

Primary Industries, Parks, Water and Environment

Division Service closure

Parks and Wildlife Service (PWS)

National parks and reserves

Parks and reserves have reopened with the 30 kilometre travel limit no longer in place.

Camping is allowed at parks and reserves with some exceptions to enable additional planning and preparation. Camping will reopen on the Overland Track, Frenchmans Cap, and Walls of Jerusalem on 15 June.

Other exemptions include:

  • Three Capes Track associated with the multi-day Three Capes experience and Maria Island will reopen on 15 June.
  • Access at Cradle Mountain is limited with Dove Lake Road closed to all vehicle traffic. The shuttle bus to Dove Lake will resume on 15 June.
  • Ben Lomond remains closed at the park boundary at the base of Jacobs Ladder. Access to the plateau will resume on 15 June.​​

All visitor centres and remaining campgrounds will reopen to the public on 15 June.

For more details visit the PWS website.

World Heritage Sites

Subject to Public Health advice, the following sites are due to reopen:

Land Titles Office

To reduce the number of people visiting the Land Titles Office, solicitors and surveyors are requested to direct enquiries via phone or email. Documents should be lodged online, submitted via post, or to a secure drop-box in the foyer.

Royal Tasmanian Botanical Gardens

The Royal Tasmanian Botanical Gardens is open from 8am to 5pm daily (winter operating hours), however the visitor centre is closed until 15 June.

AgriGrowth

Muttonbird harvesting

The Tasmanian recreational muttonbird season has closed. Information on licence refunds is on the DPIPWE website.

State Growth

Division Service closure

Tasmanian Museum and Art Gallery

Galleries, Museum Shop and Courtyard Café

Transport

West Coast Wilderness Railway

Treasury and Finance

Division Service closure

State Revenue Office

Physical offices closed; please email taxhelp@treasury.tas.gov.au

Liquor and Gaming

Physical offices closed; please email:

Superannuation Commission (RBF)

Physical offices closed; please call the RBF enquiry line on 1800 622 631.

Government House

Service closure

All non-essential events cancelled or postponed for the time being.

Federal Government mandated closures

For a full list of Federal Government mandated closures, see Business restrictions.