Changes to RAT testing processes

13 Jan 2022

The Department of Health has advised that from 12noon tomorrow, Friday 14 January, the process for eligible people to access a rapid antigen test (RAT) will change.

From this time eligible people will need to register their details via the online registration form on the coronavirus website. For people living in areas where there is no collection point, once registered an SMS (text message) will be sent providing details on where the allocated RAT test can be collected from.

This message must be shown on arrival, people will not be able to collect a RAT without registering online. RAT kits will be able to be collected from Saturday 15 January.

For those that are unable to collect the test for themselves, or have someone collect it for them, a test will be delivered to them.

Anyone who is unable to use the online registration can call the Public Health Hotline on 1800 671 738 for assistance.

RATs are available for free to anyone who is symptomatic, a close contact of a confirmed case or has been directed by Public Health to take one.

Anyone who returns a positive test result must register their details via the online declaration form to ensure they can access assistance from Public Health. Registering details is also required to access available financial assistance for those that are eligible.

The Australian Government are also providing RAT kits to people who have a concession card, including a health care card, via pharmacies when stock is available. See Health Care Card for more information.

If you cannot access or use a RAT, organise a PCR test at a testing clinic or GP clinic. For more information on COVID-19 testing options see Where to get tested or call the Public Health Hotline on 1800 671 738.