FAQs for Quarantine

Last Updated: 16 Nov 2021 12:59pm

If you’re arriving from a High Risk Level 1 area or an international location:

You must travel to quarantine using private transport only. This could be in your own vehicle, or a vehicle left for you at an arrival port by friends or family.

If you’re arriving from a Medium or High Risk Level 2 area:

When travelling to your premises to start quarantine, use private transport if you can, and go straight there, to protect others.

If another person collects you from the port/airport, please ensure you:  

  • minimise the number of people in the car – its best if it is just the driver and you
  • wear a face mask
  • wash your hands or use an alcohol-based hand sanitiser before getting in the car
  • avoid physical contact with the driver – consider sitting in the rear left seat
  • practice good hand hygiene, use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze.

Your driver does not need to quarantine but should monitor themselves for any cold or flu-like symptoms. If they develop COVID-19 symptoms, they will need to isolate themselves and call the Public Health Hotline on 1800 671 738 to arrange a COVID-19 test.

If you need to use public transport (buses, taxis, ride-hail services), please ensure you:

  • wear a face mask
  • practice good hand hygiene and use a tissue (or flexed elbow if a tissue is not readily available) to cover your mouth and nose when you cough or sneeze
  • minimise the number of surfaces you touch
  • wash your hands or use alcohol-based hand sanitiser before, during and after the journey, particularly if you sneeze, cough or blow your nose
  • try to maintain physical distance from others during transit, especially elderly people

If you’re arriving from a High Risk Level 1 area or international location

You can only share the premises with others from your travelling party. Any other occupants will need to live elsewhere while you are in quarantine. Alternatively, you may have to quarantine at a hotel facility.

If you’re arriving from a Medium or High Risk Level 2 area

It’s particularly important to protect people who are at higher risk of severe illness. That’s older people (people over the age of 70 years) and people with serious underlying health conditions like:

  • People on immune suppressive therapy following organ transplant
  • People who have had a bone marrow transplant in the last 24 months or are on immune suppressive therapy for graft vs host disease
  • People with blood cancers such as leukaemia, lymphoma or myelodysplastic syndrome diagnosed within the last five years
  • Those having chemotherapy or radiotherapy.

If you live with someone at risk of severe illness, it’s best if they live elsewhere while you are in quarantine. If that’s not feasible, keep as much distance as possible between yourself and them.

If you share your premises with others:

  • Try to stay away from shared spaces, like the kitchen and lounge room.
  • Wash and dry your hands often and well, with soap and water or alcohol-based hand rub.
  • Cover all coughs and sneezes. If you don’t have a tissue handy, use the inside of your elbow. Put used tissues in the rubbish straight away and wash your hands well.
  • Sleep in a separate bed and use a separate bathroom, if you can.
  • Keep personal items like towels, face washers and toothbrushes separate.
  • Do not share food or drinks.
  • Clean frequently touched surfaces (like door handles, sink taps and benches) in shared areas at least daily, using normal household detergent or disinfectant.

Wear a face mask if you need to be around other people at home.

While in quarantine, you can only leave:

  • to get tested for COVID-19
  • to access urgent healthcare that cannot be provided over the phone (if you are quarantining in suitable premises and need to call an ambulance, notify the operator of your quarantine status or phone ahead to the facility if you are attending directly so they can prepare for your arrival)
  • in an emergency, including as directed by emergency services (police, fire, ambulance, SES)
  • to leave Tasmania (note – this does not apply to diagnosed cases or close contacts, and High Risk Level 1 arrivals need approval from the Deputy State Controller to leave quarantine in order to leave the state).

You must not leave your place of quarantine for any other reason, including to go to work, school, childcare, university, shops or attend public gatherings.

No, you must remain in or on your residence until your period of quarantine has ended. You must not change your address during your quarantine period, unless authorised.

You can leave quarantine to access arranged medical care when this is supported by your healthcare provider and it cannot safely or feasibly be postponed or conducted via Telehealth (i.e. over the phone).

You must contact your healthcare provider and Public Health beforehand and let them know you are in or quarantine.

Your healthcare provider and Public Health will determine if your appointment can be deferred and will provide advice on safe travel if the appointment proceeds.

No. You will need to get items delivered by the company or a member of your support network (family and friends).

Many supermarkets and food stores offer a home-delivery service.  Tell the company to leave your food order at your door for collection.  You must not have any physical contact with the delivery people.

If these are not options for you, please view the information on our emergency food relief webpage or contact the Public Health Hotline on 1800 671 738.

No. You will need to get medications delivered by a pharmacy or a member of your support network (family and friends).

Many pharmacists offer a home-delivery service. Please check that your prescription can be processed by a Tasmanian based pharmacist as there can be issues with filling prescriptions issued by a General Practitioner (GP) based elsewhere in Australia.  If you have a paper prescription, you must post it or get someone to take it to the pharmacy before your medications can be delivered.  Tell the pharmacy to leave your medicine order at your door for collection.  You must not have any physical contact with the delivery people.

If you urgently need medication, a pharmacist may be able to supply certain medicines without a prescription if you don't have access to your valid prescription or are unable to see your usual GP. Contact your local pharmacy to discuss your needs.

Pharmacists are allowed to issue an emergency supply of certain medicines without prescription to help ensure Tasmanians can continue to access medical care who may not have access to their valid prescriptions or are unable to see their GP.

These allowances do not include psychotropic substances, and are in addition to existing emergency medicines supply arrangements from a GP and pharmacist. The patient must previously have been prescribed this medicine and the pharmacist must be satisfied it is urgently needed.

If you do not have a Tasmanian GP, you may want to access the finding a health service webpage on the Healthdirect Australia website or contact Healthdirect Australia on 1800 022 222

Please make sure you have enough medication to last you until you finish quarantine, as there may be some issues with filling prescriptions for certain medications. See above advice.

Yes, you will receive a phone call on day two of your quarantine period to see if you need any support in relation to your health and wellbeing needs.

You will also receive a text message on day six and day ten to check in, and remind you of your testing requirements.

It’s important that you answer so that we can provide support if needed. After a few attempts to contact you without answer, a home visit for a compliance and welfare check may follow.

You must stay in quarantine for 14 nights to complete the full quarantine period unless otherwise directed.

If you are completing your quarantine requirement in a suitable premises and you have complied with testing requirements that might apply to you, you can leave home on the 15th day of quarantine.

If you are required to have two tests, and have not been tested, you may be directed to quarantine for a further 10 days or until you undertake a COVID-19 test.

Public Health Services will contact you on day 10 to check if you have any symptoms.

If you develop any signs or symptoms of COVID-19 after leaving quarantine, you should call the Public Health Hotline on 1800 671 738 or your GP. Tell them about your symptoms and that you have recently been in quarantine.

What checks are conducted on compliance with quarantine requirements?

Tasmania Police are responsible for ensuring compliance with the quarantine directions.

Tasmania Police or another authorised officer may conduct compliance checks to ensure you are at the premises approved for your quarantine. This may be a physical check or via SMS.

SMS messages are sent via Whispir, a secure communications platform that is also used successfully by Tasmania Police for other communications tasks.

If you opt in via SMS, mobile phone location services will be used to pinpoint your location. You will not be live tracked - your location will be provided on a map image when you click on the link in the SMS.

Quarantine is very important to prevent the spread of COVID-19 in Tasmania. If you have been told to quarantine at home, you must do so. Breaching quarantine may incur jail time for up to six months or a monetary penalty of up to $16,800.

If you have information or concerns regarding non-compliance with quarantine requirements, you can report it by filling out this form.

If the person you live with has come from a High Risk Level 1 area you cannot live together while they are in quarantine. You will need to live elsewhere, or alternatively the traveller will have to quarantine at a hotel facility.

If the person you live with has come from a Medium or High Risk Level 2 area and is well (i.e. does not have COVID-19 or symptoms of COVID-19), you are not required to quarantine.

Though you do not need to quarantine you should practice strict physical distancing at all times. Avoid contact with the person who is in quarantine. Keep at least 1.5 metres to two large steps away from the person quarantining. It is important that you also wash and dry your hands often, cover all coughs and sneezes with a tissue or the inside of your elbow and put used tissues in the rubbish straight after use.

If the quarantining person you live with gets sick and becomes a confirmed case of COVID-19, you will need to quarantine. The amount of time you will need to quarantine will depend on whether the confirmed case stays in your home while they are sick.

Remember, it is important that the person who is in quarantine remains in quarantine for the full amount of time they are directed to stay in quarantine, even if they feel well. Support them, where possible, for example provide-them meals in their room to minimise the possibility of contact in shared spaces.

Once you have met all the requirements of your quarantine period, you do not need a certificate to return to work or school.

If you do require proof for the completion of your quarantine for work, travel or education, please inform Public Health staff when they contact you, or call the Public Health Hotline on 1800 671 738.

Yes, you will still need to complete your full quarantine period unless you are specifically told otherwise.

If you have been told to quarantine, it means that you are at risk of developing COVID-19 symptoms and becoming infectious (able to spread the virus) at any time during your quarantine period. You could pass COVID-19 to others before you realise you have it.

It often takes around five days for the virus to be detected, but it can take up to 14 days or occasionally longer.

If you have the virus but it hasn’t spread enough in your body to show up yet, the result will be negative. A day or so later, your result might be positive.

Travellers who have completed a 14 day quarantine period in an interstate government-managed facility because they recently arrived from overseas, are not required to quarantine on arrival in Tasmania unless they:

  • have spent time in a high or medium-risk area or premises
  • have been identified as a close or casual contact

Travellers must be able to show evidence (eg a quarantine release letter) from the state in which they quarantined.

People in a government-managed quarantine facility will be contacted directly, as they are required to be tested at their accommodation for COVID-19 within 48 hours of entering quarantine, and on or after day 12 of their quarantine period.

Travellers quarantining at a suitable premises will be contacted on day 1 or 2 and day 10 by Public Health Services and offered COVID-19 testing on days 2 or 3 and day 12 of their quarantine period. If you develop any symptoms, you can request testing at any time by contacting the Public Health Hotline on 1800 671 738.

If you are not contacted to book your tests, please call the Public Health Hotline and arrange your tests yourself.

All persons should be tested if they display any cold or flu-like symptoms during or after completing their quarantine period.

If you refuse the mandatory COVID-19 tests while in quarantine, you may be required to remain in quarantine for a further period as directed by the Deputy State Controller.

Read more about COVID-19 testing.

If you develop any symptoms of COVID-19 after leaving quarantine, you should immediately isolate aware from other people, then call the Public Health Hotline on 1800 671 738 or your GP to arrange a COVID-19 test.

Tell them about your symptoms and that you have recently been in quarantine.

If you have serious symptoms, such as difficulty breathing, call Triple Zero (000) and ask for an ambulance. Tell the operator and the ambulance officer that you have recently been in quarantine.

There are very few situations in which exemptions from quarantine are granted.

The most common exemptions are for Essential Travellers and eligible maritime crew.

If you gain an exemption from undertaking quarantine, you must still comply with the conditions outlined in your G2G PASS (further details are available from: Conditions for Essential Travellers)

Essential Traveller applications must be submitted prior to entering Tasmania using the G2G PASS system. Read more about G2G Pass.

If you are quarantining in a suitable premises/private residence, you can go outside into your garden, balcony or courtyard so long as these are not shared areas with people not undergoing quarantine or isolation, but you must stay on your property.

If you are quarantining in an apartment or unit, you can go onto your balcony.

Where possible, you should arrange for a friend or family member who is not in quarantine to transport your pet.

If your home needs urgent repairs while you’re in home quarantine, you can arrange for a tradesperson to come to your home, however, you must take the following steps to protect the tradesperson:

  • before the tradesperson arrives, tell them you are in home quarantine because you may have been exposed to COVID-19 – if the tradesperson is at risk of severe illness, they may refer you to an alternate provider
  • remove clutter from the area the tradesperson needs to work in
  • clean and disinfect all objects and surfaces they may need to touch (e.g., door handles, benches and sink taps)
  • remind the tradesperson they must wash and dry their hands (or use alcohol-based hand rub if their hands do not look dirty) before entering and after leaving your home
  • when the tradesperson is at your home, keep away from them. Everyone in the house should stay in another room or outside in your garden if possible. If you need to stay in the same room, keep as far away as possible.

Where alcohol providers have an option to order online, and provide contactless delivery, you may continue to receive these orders.

If you are in government-managed quarantine facility, smoking is not permitted in hotel rooms. This means you cannot smoke tobacco or use electronic cigarettes in your room. If you wish to smoke, contact the hotel reception.

Applications can be considered for attendance at funerals by people in quarantine if the person in quarantine is:

  • are well and not displaying any symptoms of COVID-19
  • agree to wear a mask at all times while out of quarantine
  • adhere to physical distancing recommendations
  • practice hand/respiratory hygiene
  • transit directly between your place of quarantine and the funeral and back
  • comply with any other conditions required by the Deputy State Controller or Director of Public Health ­– which may include returning a negative test.

Requests are made as part of the G2G PASS application process before you arrive in Tasmania, or by contacting the Public Health Hotline 1800 671 738 or the Government Liaison Officer if you are already in quarantine or isolation.

You may be able to leave quarantine during the 14-day period for the purpose of leaving the State, if:

  • you are approved to leave quarantine by the Deputy State Controller, and
  • you are not a confirmed case of COVID-19, and
  • you are not close or casual contact of a person who has COVID-19.

If you are approved by the Deputy State Controller to leave quarantine and leave Tasmania, you must:

  • transit directly from your quarantine location to the port of departure;
  • wear a face mask; and
  • maintain hand hygiene and physical distancing during transit.

Some fly-in fly-out workers from low and medium risk areas interstate are able to apply to enter Tasmania as an Essential Traveller. If approved, they are not required to quarantine but must comply with any Public Health conditions while in Tasmania.

Read more about Fly-in fly-out workers.

If not approved as an Essential Traveller you will be required to quarantine at your primary residence as per the home quarantine conditions.

If you are required to leave Tasmania to return to work before the end of your 14 day quarantine period, you may do so but must:

  • transit directly from your primary residence to the port of departure;
  • wear a face mask; and
  • maintain hand hygiene and physical distancing during transit.

Commercial fishers and recreational boaters do not need to quarantine if they have not been interstate or overseas, and have not taken on crew from interstate or overseas in the past 14 days. You may be asked to verify this on arrival to Tasmania.

If you have taken on crew at sea or have departed Tasmanian waters, you must contact Biosecurity Tasmania (03 6165 3777 or 1300 368 550) who will assist you with the necessary quarantine arrangements.

Mariner applications for exemption from quarantine were previously submitted online by the employer. Under the new system, the individual traveller must make the application via the G2G PASS system. The traveller should upload evidence from their employer to support the application.

The Deputy State Controller offers some class exemptions under paragraph 8 of the schedule of specified persons to eligible maritime crew from being required to quarantine in government-managed quarantine facility for a period of 14 days. Strict eligibility criteria applies. Read more about Class Exemptions for maritime workers.

Free online resources are offered by Libraries Tasmania.

Using your Libraries Tasmania membership, you can access eBooks and storieseMagazines, eComicseNews and journals eMusiceFilms and eLanguages for free.

You can also browse the online databases, historical newspapersfamily history resources, research and reference material, or access online learning resources for younger children.

To access these resources go to:

  • eLibrary where you will find information about borrowing eResources online, or
  • Tasmanian archives + heritage for historical newspapers, family history, or research and reference material.

If you aren’t already a member, you can join online here for free. Upon entering your information, you will receive a confirmation email with your membership number and be asked to create your own PIN.