FAQs for Quarantine and Isolation

Last Updated: 08 Oct 2021 2:50pm


While in quarantine, you can only leave:

  • to get tested for COVID-19
  • to access urgent healthcare that cannot be provided over the phone
  • in an emergency, including as directed by emergency services (police, fire, ambulance, SES)
  • to leave Tasmania (note – this does not apply to diagnosed cases or close contacts)
  • if permitted by an authorised officer.

You must not leave your place of quarantine for any other reason, including to go to work, school, childcare, university, shops or attend public gatherings.

You can leave quarantine or isolation to access arranged medical care when this is supported by your healthcare provider and it cannot safely or feasibly be postponed or conducted via Telehealth (i.e. over the phone).

You must contact your healthcare provider beforehand and let them know you are in or quarantine or isolation. Your healthcare provider will determine if your appointment can be deferred and will provide advice on safe travel if the appointment proceeds.

If you need to access urgent healthcare that cannot be provided over the phone call an ambulance (000) and notify the operator of your quarantine status, or phone ahead to the facility if you are attending directly so they can prepare for your arrival.

No. You must not leave the premises except to seek medical care, in an emergency or to leave Tasmania to return to your home state (note – a diagnosed case or a close or casual contact is not permitted to leave Tasmania unless directly authorised).

It is important that you have support networks available to help you comply with the quarantine and isolation requirements. If possible, ask a neighbour, family member or friend to help you.

Some supermarkets and greengrocers also provide a home-delivery service for groceries. Tell them to leave supplies on your doorstep and not to come into the house. If this isn't an option, you should contact the Public Health Hotline on 1800 671 738 for emergency assistance.

If you urgently need medication, a pharmacist may be able to supply certain medicines without a prescription if you don't have access to your valid prescription or are unable to see your usual doctor. Contact your local pharmacy to discuss your needs.

Pharmacists are allowed to issue an emergency supply of certain medicines without prescription to help ensure Tasmanians can continue to access medical care who may not have access to their valid prescriptions or are unable to see their GP.

These allowances do not include psychotropic substances, and are in addition to existing emergency medicines supply arrangements from a GP and pharmacist. The patient must previously have been prescribed this medicine and the pharmacist must be satisfied it is urgently needed.

Please make sure you have enough medication to last you until you finish quarantine, as there may be some issues with filling prescriptions for certain medications.

Yes, you will receive a phone call on day two of your quarantine period to see if you need any support in relation to your health and wellbeing needs.

You will also receive a text message on day six and day ten to check in, and remind you of your testing requirements.

It’s important that you answer so that we can provide support if needed. After a few attempts to contact you without answer, a home visit for a compliance and welfare check may follow.

The length of time you need to be in quarantine depends on the reason you are in quarantine. For example:

  • If you are in quarantine because you spent time in an area or premises classified as medium or high-risk for COVID-19, you will need to quarantine for 14 days on arrival in Tasmania. If that high-risk area or premises is reclassified as low risk during your quarantine period, the length of time you need to quarantine may be shortened.
  • If you are in quarantine because you are a primary contact of a confirmed case (i.e. you’ve been near someone known to have COVID-19), you will need to quarantine for 14 days from being near that person.
  • If you are asked to remain at home or suitable premises because you are a secondary contact (a contact of a contact) or a casual contact, your time in quarantine might be less than 14 days.
  • If you are waiting for a COVID-19 test result, you are asked to remain at home or suitable premises until you return a negative result. If you return a positive result, Public Health will advise you of the next steps.

If you are unsure of how long you need to be in quarantine or isolation, call the Public Health Hotline on 1800 671 738.

When you can leave isolation will depend on your circumstances.

For example:

If you are waiting for a COVID test result, you must stay at home or suitable premises until you return a negative result. If you return a positive result, Public Health will advise you of the next steps.

If you are a case of COVID-19, your treating doctor and Public Health will advise you when you can leave isolation.

If you’re unsure when you can leave isolation or if you develop any signs or symptoms of COVID-19 after leaving isolation, call the Public Health Hotline on 1800 671 738. You can also call your GP to arrange a test. Tell them about your symptoms and that you have recently been in isolation.

Once you have met all the requirements of quarantine or isolation, you don’t need a certificate to return to work or school. However, you will receive an SMS confirming that you have returned a negative test result for COVID-19. If you have not received an SMS, please contact the Public Health Hotline on 1800 671 738.

Unless you are specifically told otherwise, yes. The people who need to quarantine are at risk of becoming infectious (able to spread the virus) and developing COVID-19 symptoms at any time during their quarantine period. You could pass COVID-19 to others before you realise you have it.

A negative result only shows you did not have enough virus in your body to show up when the sample was taken. It often takes around five days for the virus to start showing up; it can take up to 14 days. If you have the virus but it hasn’t spread enough in your body to show up yet, the result will be negative. A day or so later, your result might be positive.

Travellers who have completed a 14 day quarantine period in an interstate government-managed facility because they recently arrived from overseas, are not required to quarantine on arrival in Tasmania unless they:

  • have spent time in a high or medium-risk area or premises
  • have been identified as a close or casual contact

Travellers must be able to show evidence (eg a quarantine release letter) from the state in which they quarantined.

People in a government-managed quarantine facility will be contacted directly, as they are required to be tested at their accommodation for COVID-19 within 48 hours of entering quarantine, and on or after day 12 of their quarantine period.

Travellers quarantining in other suitable premises (e.g. at home) are also required to be tested within 48 hours of entering quarantine, and on or after day 12 of their quarantine period. Please contact the Public Health Hotline on 1800 671 738 to arrange for your tests.

All persons should be tested if they display any cold or flu-like symptoms during or after completing their quarantine period.

If you refuse the mandatory COVID-19 tests while in quarantine, you may be required to remain in quarantine for a further period as directed by the Deputy State Controller.

Read more about COVID-19 testing.

If you develop any signs or symptoms of COVID-19 after leaving quarantine or isolation, you should stay home or suitable premises and keep away from other people, then call the Public Health Hotline on 1800 671 738 or your GP to get tested.

Tell them about your symptoms and that you have recently been in quarantine.

If you have serious symptoms, such as difficulty breathing, call Triple Zero (000) and ask for an ambulance. Tell the operator and the ambulance officer that you have recently been in quarantine.

If you meet the criteria for Essential Traveller (Specified Persons) status or eligible maritime crew you may be exempted from the 14 day quarantine requirement but you must still comply with the conditions described in Conditions for Essential Travellers.

Essential Traveller applications must be submitted as part of registering to travel to Tasmania using the G2G PASS system. Read more about G2G Pass.

If you are quarantining or isolating in a private house, you can go outside into your garden, balcony or courtyard, but you must stay on your property.

If you are quarantining or isolating in an apartment or unit, you can go onto your balcony. You can go to the shared garden if you wear a face mask to protect others and move quickly through common areas.

Where alcohol providers have an option to order online, and provide contactless delivery, you may continue to receive these orders.

If you are in government-managed quarantine facility, smoking is not permitted in hotel rooms. This means you cannot smoke tobacco or use electronic cigarettes in your room. If you wish to smoke, contact the hotel reception.

Applications can be considered for attendance at funerals by people in quarantine if the person in quarantine is:

  • well and not displaying any symptoms of COVID-19
  • wears a mask at all times while out of quarantine or isolation
  • adheres to physical distancing recommendations and practices hand/respiratory hygiene
  • transits directly between their place of quarantine and the funeral and back, and
  • complies with any other conditions required by the Deputy State Controller or Director of Public Health which may include returning a negative test.

Requests are made as part of the G2G PASS application process before you arrive in Tasmania, or by contacting the Public Health Hotline 1800 671 738 or the Government Liaison Officer if you are already in quarantine or isolation.

You may be able to leave quarantine (whether suitable premises or government-managed quarantine facility) during the 14-day period for the purpose of leaving the State, if:

  • you are approved to leave quarantine, and
  • you are not a confirmed case of COVID-19, and
  • you are not close or casual contact of a person who has COVID-19.

If you are approved to leave quarantine and leave Tasmania, you must:

  • transit directly from your quarantine location to the port of departure;
  • wear a face mask; and
  • maintain hand hygiene and physical distancing during transit.

Some fly-in fly-out workers from low and medium risk areas interstate are able to apply to enter Tasmania as an Essential Traveller. If approved, they are not required to quarantine but must comply with any Public Health conditions while in Tasmania.

Read more about Fly-in fly-out workers.

If not approved as an Essential Traveller you will be required to quarantine at your primary residence as per the home quarantine conditions.

If you are required to leave Tasmania to return to work before the end of your 14 day quarantine period, you may do so but must:

  • transit directly from your primary residence to the port of departure;
  • wear a face mask; and
  • maintain hand hygiene and physical distancing during transit.

Commercial fishers and recreational boaters do not need to quarantine if they have not been interstate or overseas, and have not taken on crew from interstate or overseas in the past 14 days. You may be asked to verify this on arrival to Tasmania.

If you have taken on crew at sea or have departed Tasmanian waters, you must contact Biosecurity Tasmania (03 6165 3777 or 1300 368 550) who will assist you with the necessary quarantine arrangements.

Mariner applications for exemption from quarantine were previously submitted online by the employer. Under the new system, the individual traveller must make the application via the G2G PASS system. The traveller should upload evidence from their employer to support the application.

The Deputy State Controller offers some class exemptions under paragraph 8 of the schedule of specified persons to eligible maritime crew from being required to quarantine in government-managed quarantine facility for a period of 14 days. Strict eligibility criteria applies. Read more about Class Exemptions for maritime workers.

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